{% extends 'base.html' %}{% block title %}New ticket{% endblock %}{% block content %}<div class="breadcrumbs"><a href="{{ url_for('tickets') }}">Tickets</a><span>/</span>New ticket</div><div class="page-heading"><div><div class="eyebrow">SERVICE DELIVERY</div><h1>Create a ticket</h1><p class="muted">Capture the request and assign it to your team.</p></div></div><form method="post" class="panel form-panel narrow-form"><input type="hidden" name="csrf_token" value="{{ csrf_token() }}"><div class="form-grid"><label class="span-2">Customer *<select name="customer_id" required><option value="">Choose customer</option>{% for c in customers %}<option value="{{ c.id }}" {% if customer_id == c.id %}selected{% endif %}>{{ c.name }}{% if c.company %} · {{ c.company }}{% endif %}</option>{% endfor %}</select></label><label class="span-2">Ticket title *<input name="title" required placeholder="Briefly describe the request"></label><label>Service type<select name="category"><option>Computer repair</option><option>Website</option><option>Managed services</option><option>Consulting</option><option>Other</option></select></label><label>Priority<select name="priority"><option>Normal</option><option>Low</option><option>High</option><option>Urgent</option></select></label><label class="span-2">Assigned to<select name="assignee"><option value="">Unassigned</option>{% for member in members %}<option>{{ member.name }}</option>{% endfor %}</select></label><label class="span-2">Request details<textarea name="details" rows="6" placeholder="What does the customer need? Include useful context."></textarea></label></div><div class="form-actions"><a class="button secondary" href="{{ url_for('tickets') }}">Cancel</a><button class="button primary">Create ticket <span>→</span></button></div></form>{% endblock %}