:root{--ink:#19243a;--muted:#8290a4;--line:#e9edf3;--bg:#f7f8fb;--blue:#4769d9;--nav:#182439;--green:#299276;--purple:#7863bd;--orange:#d8913a;--shadow:0 4px 16px #2537550a}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:14px 'DM Sans',Arial,sans-serif}h1,h2,h3,.stat-value,.timer-total{font-family:Manrope,'DM Sans',sans-serif}a{color:inherit;text-decoration:none}.sidebar{width:236px;position:fixed;inset:0 auto 0 0;background:var(--nav);padding:27px 16px;color:#d9e1ed;display:flex;flex-direction:column;z-index:2}.brand{display:flex;align-items:center;gap:11px;color:#fff;font:700 16px Manrope,sans-serif;letter-spacing:-.3px;padding:3px 10px 35px}.brand small{display:block;color:#8793a7;font:500 10px 'DM Sans',sans-serif;letter-spacing:.6px;margin-top:3px}.brand-mark{width:32px;height:32px;border-radius:10px;background:linear-gradient(140deg,#6f86ed,#4564d7);display:grid;place-items:center;color:white;font:800 16px Manrope;box-shadow:0 4px 12px #3d5bc933}.nav-label,.eyebrow{font-size:10px;font-weight:700;letter-spacing:1.4px;color:#98a4b4}.nav-label{padding:0 12px 12px;color:#758197}.sidebar nav{display:grid;gap:5px}.nav-link{height:42px;display:flex;align-items:center;gap:12px;padding:0 12px;border-radius:7px;color:#aeb9c8;font-size:13px;font-weight:500}.nav-link span{font-size:17px;width:17px;text-align:center}.nav-link:hover{background:#ffffff0a;color:#fff}.nav-link.active{color:white;background:#ffffff13;box-shadow:inset 2px 0 #8298ff}.sidebar-bottom{margin-top:auto;border-top:1px solid #ffffff16;padding:17px 3px 1px;display:flex;align-items:center;gap:10px}.avatar{height:31px;width:31px;border-radius:50%;display:inline-grid;place-items:center;background:#e7ecff;color:#5267b8;font-weight:700;font-size:12px}.avatar.mini{width:23px;height:23px;font-size:10px;vertical-align:middle;margin-right:4px}.profile-name{font-weight:600;font-size:12px;flex:1}.profile-name small{display:block;font-size:10px;font-weight:400;color:#8491a4;margin-top:3px}.sidebar-bottom form{margin:0}.icon-button{border:0;background:none;color:#9ba7b9;font-size:18px;cursor:pointer}.main{margin-left:236px;min-height:100vh}.topbar{height:55px;border-bottom:1px solid #e9edf3;background:#fff;display:flex;align-items:center;justify-content:flex-end;padding:0 40px;color:#99a3b1;font-size:11px}.mobile-brand{display:none}.page-shell{max-width:1440px;margin:auto;padding:39px 42px 60px}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin:0 0 27px}.eyebrow{color:#8a96a7;margin-bottom:8px}.page-heading h1{font-size:25px;line-height:1.25;letter-spacing:-.8px;margin:0 0 6px;color:#1c2840}.muted{color:var(--muted);margin:0;font-size:12px}.heading-actions{display:flex;gap:9px}.button{display:inline-flex;align-items:center;justify-content:center;gap:15px;height:36px;padding:0 14px;border:1px solid transparent;border-radius:6px;font:600 12px 'DM 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var(--line);border-radius:8px;box-shadow:var(--shadow);overflow:hidden}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;white-space:nowrap}th{text-align:left;padding:12px 15px;background:#fbfcfd;color:#98a2b0;font-size:9px;letter-spacing:.75px;font-weight:700;border-bottom:1px solid var(--line)}td{padding:13px 15px;border-bottom:1px solid #eff1f5;color:#647185;font-size:11px}tr:last-child td{border-bottom:0}tbody tr:hover{background:#fcfdff}.strong-link{color:#27344b;font-weight:600;font-size:11px}.strong-link:hover,.text-link:hover{color:var(--blue)}.cell-sub{display:block;color:#99a3b2;font-size:10px;margin-top:4px}.money{font-weight:700;color:#29354b}.money span{font-size:10px;font-weight:400;color:#939eac}.badge{display:inline-flex;align-items:center;border-radius:20px;padding:4px 8px;font-weight:600;font-size:9px}.badge-warn{color:#a97427;background:#fff4df}.badge-blue{color:#5069c1;background:#eff2ff}.badge-purple{color:#7a62b1;background:#f2effa}.badge-gray{color:#7e8997;background:#f0f2f5}.badge-green{color:#2c8667;background:#e9f6f0}.callout{margin-top:20px;border:1px solid #e4eafb;background:#f0f4ff;border-radius:8px;display:flex;align-items:center;gap:12px;padding:15px 17px}.callout-icon{display:grid;place-items:center;border-radius:7px;background:#fff;width:30px;height:30px;color:#6179d8}.callout strong{font:700 12px Manrope;color:#314168}.callout p{font-size:10px;color:#7786a6;margin:4px 0 0}.callout>.text-link{margin-left:auto;white-space:nowrap}.toolbar{display:flex;align-items:center;gap:13px;margin:-6px 0 15px}.search{height:35px;background:white;border:1px solid var(--line);border-radius:6px;display:flex;align-items:center;padding:0 11px;gap:8px;width:290px;color:#aab3bf}.search input{border:0;outline:0;width:100%;font:12px 'DM 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a{color:#5f74c7}.detail-heading{margin-bottom:23px}.customer-title{display:flex;align-items:center;gap:13px}.customer-avatar{width:46px;height:46px;border-radius:12px;display:grid;place-items:center;background:linear-gradient(140deg,#edf0ff,#dfe6ff);color:#566dc3;font:700 19px Manrope}.detail-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(250px,.85fr);gap:17px}.detail-main,.detail-side{min-width:0}.info-panel{padding:19px;margin-bottom:23px}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:10px}.contact-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px 20px;margin-top:20px;color:#59667b;font-size:11px}.field-label{display:block;font-size:9px;letter-spacing:.8px;font-weight:700;color:#9ca6b3;margin-bottom:6px}.span-2{grid-column:span 2}.preserve{white-space:pre-wrap}.compact{margin-bottom:11px}.vault-panel,.subscription-side{padding:17px;margin-bottom:14px}.vault-heading,.secure-title{display:flex;align-items:center;gap:11px}.secure-icon{width:32px;height:32px;border-radius:8px;background:#f0effd;color:#796bc1;display:grid;place-items:center;font-size:16px;flex:0 0 auto}.vault-heading h2,.panel-heading h2{font-size:13px;margin:0 0 4px}.vault-heading p{margin:0;color:#96a0ad;font-size:10px}.vault-blurb{color:#8793a2;font-size:10px;line-height:1.6;margin:15px 0}.subscription-side .panel-heading{margin-bottom:14px}.icon-add{height:26px;width:26px;display:grid;place-items:center;color:#6379d4;border:1px solid #e5e9f5;border-radius:5px;font-size:17px}.sub-item{display:flex;align-items:flex-start;gap:8px;padding:11px 0;border-bottom:1px solid #f0f2f5}.sub-dot{height:7px;width:7px;background:#45ab85;border-radius:50%;margin-top:5px}.sub-info{flex:1;min-width:0}.sub-info strong,.sub-info span,.sub-info small{display:block}.sub-info strong{font-size:10px;color:#39465c}.sub-info span{font-size:10px;color:#718095;margin-top:4px}.sub-info small{font-size:9px;color:#a0a9b4;margin-top:4px}.sub-item .badge{font-size:8px}.add-sub-link{display:block;margin-top:13px}.form-panel{padding:22px;max-width:850px}.form-section{padding-bottom:21px;margin-bottom:20px;border-bottom:1px solid #eff1f5}.form-section h3,.secure-title h3{font-size:13px;margin:0 0 4px}.secure-title p{font-size:10px;color:#909cab;margin:0}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px 17px;margin-top:17px}.form-grid label,.form-stack label,.secure-section>label{display:flex;flex-direction:column;gap:7px;color:#526075;font-size:11px;font-weight:600}.form-grid input,.form-grid textarea,.form-grid select,.form-stack input,.secure-section textarea,.status-select select{width:100%;border:1px solid #dfe4eb;border-radius:5px;padding:9px 10px;font:12px 'DM Sans';color:#334057;background:#fff;outline:none}.form-grid input:focus,.form-grid textarea:focus,.form-grid select:focus,.form-stack input:focus,.secure-section textarea:focus{border-color:#899be7;box-shadow:0 0 0 3px #6179d512}.form-grid textarea,.secure-section textarea{resize:vertical;line-height:1.5}.hint{font-weight:400;color:#9ca6b3;font-size:10px;margin-left:4px}.secure-section>.secure-title{margin-bottom:16px}.inline-notice{margin-top:10px;color:#8390a5;background:#f5f7fb;padding:9px 11px;border-radius:5px;font-size:10px}.form-actions{display:flex;justify-content:flex-end;gap:8px}.status-select select{font-size:11px;font-weight:600}.filter-tabs{display:flex;gap:5px;margin:-3px 0 15px}.filter-tabs a{padding:8px 11px;border-radius:5px;color:#8490a1;font-size:11px;font-weight:600}.filter-tabs a.selected{color:#536dc8;background:#edf1ff}.priority{font-size:10px;color:#778396}.priority.high,.priority.urgent{color:#d56c58}.priority.low{color:#5b9c83}.ticket-layout{display:grid;grid-template-columns:1fr 280px;gap:16px;margin-bottom:20px}.ticket-content,.timer-panel{padding:19px}.ticket-description{font-size:12px;color:#627085;line-height:1.7;min-height:90px;margin:20px 0}.ticket-meta{border-top:1px solid #eff1f5;padding-top:15px;display:flex;gap:38px;color:#536176;font-size:10px}.ticket-meta a{color:#526dca}.timer-panel{align-self:start}.timer-top{display:flex;align-items:center;gap:9px}.timer-top .eyebrow{margin:0;font-size:9px}.timer-total{font-size:28px;font-weight:700;letter-spacing:-1px;margin-top:19px}.timer-panel>.muted{margin:4px 0 18px}.timer-running{display:flex;align-items:center;gap:7px;color:#5e8e7d;background:#eff8f4;border-radius:5px;padding:9px;font-size:10px;margin-bottom:10px}.live-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#3baa81}.timer-panel form{margin:0}.narrow{max-width:760px}.reveal-panel{padding:22px}.reveal-panel .secure-title{margin-bottom:17px}.reveal-panel pre{font:12px/1.7 'DM 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12px;border-radius:6px;font-size:11px;display:flex;justify-content:space-between}.flash.success{background:#ebf7f1;color:#387e65}.flash.error{background:#fff0ef;color:#b7534b}.flash button{border:0;background:none;color:inherit;cursor:pointer;font-size:15px}.narrow-form{max-width:680px}.input-prefix{display:flex;align-items:center;border:1px solid #dfe4eb;border-radius:5px;padding-left:10px;color:#8893a2}.input-prefix input{border:0!important;box-shadow:none!important}.ticket-content .panel-heading .priority{margin-left:auto}
@media(max-width:1050px){.sidebar{width:205px}.main{margin-left:205px}.page-shell{padding:32px 25px}.stats-grid{gap:10px}.stat-card{padding:14px}.detail-grid{grid-template-columns:minmax(0,1.4fr) minmax(230px,.8fr)}}
@media(max-width:760px){.sidebar{height:57px;width:auto;inset:auto 0 0 0;padding:0 8px;flex-direction:row;justify-content:space-around;border-top:1px solid #ffffff18}.sidebar .brand,.nav-label,.sidebar-bottom{display:none}.sidebar nav{width:100%;display:flex;justify-content:space-around;gap:0}.nav-link{height:55px;min-width:65px;flex-direction:column;gap:2px;padding:5px 7px;font-size:9px;border-radius:0}.nav-link span{font-size:16px}.nav-link.active{box-shadow:inset 0 2px #8298ff;background:#ffffff0a}.main{margin:0 0 57px}.topbar{height:48px;padding:0 17px;justify-content:space-between}.mobile-brand{display:inline;font-weight:700;font-size:9px;letter-spacing:1px;color:#64718a}.mobile-brand span{color:#c1c8d1;margin:0 4px}.top-date{font-size:9px}.page-shell{padding:26px 16px 35px}.page-heading{align-items:flex-start;margin-bottom:21px}.page-heading h1{font-size:22px}.page-heading>.heading-actions{align-self:center}.heading-actions{gap:6px}.button{padding:0 10px;font-size:11px;gap:7px}.stats-grid{grid-template-columns:1fr 1fr;gap:9px;margin-bottom:26px}.stat-card{padding:13px}.stat-value{font-size:23px}.callout{align-items:flex-start;flex-wrap:wrap}.callout>.text-link{margin-left:42px}.detail-grid{grid-template-columns:1fr}.detail-side{display:grid;grid-template-columns:1fr 1fr;gap:10px}.vault-panel,.subscription-side{margin:0;padding:13px}.customer-title{align-items:flex-start}.customer-avatar{width:39px;height:39px}.detail-heading{flex-wrap:wrap}.detail-heading>.heading-actions{width:100%;justify-content:flex-end}.form-panel{padding:17px}.ticket-layout{grid-template-columns:1fr}.timer-panel{order:-1}.ticket-meta{gap:15px;flex-wrap:wrap}.filter-tabs{overflow:auto}.auth-card{padding:25px}.toolbar .search{width:min(290px,70vw)}}
@media(max-width:470px){.top-date{display:none}.page-heading{flex-wrap:wrap}.page-heading>.heading-actions{width:100%;justify-content:flex-start}.heading-actions .button{flex:1}.form-grid{grid-template-columns:1fr}.span-2{grid-column:auto}.contact-grid{grid-template-columns:1fr}.detail-side{grid-template-columns:1fr}.section-heading h2{font-size:14px}.ticket-meta{display:grid;grid-template-columns:1fr 1fr}.breadcrumbs{margin-top:-6px}.callout>.text-link{margin-left:0}.table-wrap{margin-right:-1px}.customer-title{min-width:100%}.detail-heading>.heading-actions{justify-content:flex-start}}
:root{--ink:#19243a;--muted:#8290a4;--line:#e9edf3;--bg:#f7f8fb;--blue:#4769d9;--nav:#182439;--green:#299276;--purple:#7863bd;--orange:#d8913a;--shadow:0 4px 16px #2537550a}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:14px 'DM Sans',Arial,sans-serif}h1,h2,h3,.stat-value,.timer-total{font-family:Manrope,'DM Sans',sans-serif}a{color:inherit;text-decoration:none}
/* Local system fonts keep the app private and usable without third-party font requests. */
@media(max-width:760px){.nav-link{min-width:0;flex:1}}
@media(min-width:761px){.team-form{max-width:none;padding:17px}.team-form h2{font-size:14px;margin:0 0 5px}.team-form>.muted{line-height:1.5}.team-form .form-stack{margin-top:16px}.check-label{display:flex!important;flex-direction:row!important;align-items:center;gap:8px!important;color:#778396!important;font-size:10px!important}.check-label input{width:auto}}
@media(max-width:760px){.nav-link{min-width:0;flex:1}.team-form{max-width:none;padding:17px}.check-label{display:flex!important;flex-direction:row!important;align-items:center;gap:8px!important;color:#778396!important;font-size:10px!important}.check-label input{width:auto}}
@media(max-width:760px){.signout-form{margin-top:15px}.account-actions{margin-top:18px}}